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Installation guide

Hang your sign in half an hour, single-handed. Step by step for walls, chains, stands and outdoors.

01

In the box

In the box
  • Neon sign (mounted on acrylic)
  • 12 V adapter with EU plug
  • Dimmer/remote (if chosen) with battery
  • Mounting kit: screws, plugs, stand-offs
  • Paper hole template and guide
02

Wall screws and plugs

Wall screws and plugs
  • In brick or concrete use 6 mm plugs and 4 × 40 mm screws with a 6 mm bit.
  • On plasterboard use cavity anchors; for signs over 120 cm hit a stud with at least one screw.
  • Stand-offs keep the sign 2 cm off the wall and hide the cable.
03

Marking the holes

  • Level the paper template and tape it to the wall.
  • Mark the hole centres and double-check before removing the template.
  • Centre the sign about 150–160 cm from the floor for eye level.
04

Hanging chain

Hanging chain
  • Fit two hook anchors in the ceiling, spaced at 80% of the sign width.
  • Hang the chains from the top holes with S-hooks and level them.
  • Behind a shop window choose a black board so cables stay hidden.
05

Desk stand

Desk stand
  • Place the stand on a firm surface and slot the board in from below.
  • Above 60 cm we recommend wall mounting instead.
06

Hiding the cable

  • Use a wall-coloured cable duct running straight down to the socket.
  • Keep the cable away from heaters, door gaps and under rugs.
  • If it is too short, choose the 5 m cable rather than an extension.
07

Pairing the dimmer and remote

Pairing the dimmer and remote
  • Plug in the adapter, then hold the button on the dimmer box for 3 seconds.
  • When the light blinks twice, press any key on the remote — paired.
  • For the Wi-Fi controller follow “add device” in the app (2.4 GHz network).
08

Outdoor adapter placement

Outdoor adapter placement
  • The adapter is not waterproof: keep it indoors or in an IP65 junction box.
  • Leave a drip loop where the cable enters the wall.
  • Façade signs require a permit from your municipality.

We recommend a qualified electrician for outdoor connections.

09

Safety notes

  • Unplug the adapter while cleaning or installing.
  • Do not bend, cut or pierce the tube.
  • Keep the adapter ventilated and uncovered.
  • In kids’ rooms secure the cable out of reach.

Stuck on a step?

Send us a photo on WhatsApp and we will help.